Shipping:

Order Processing Time: Due to the nature of our small business, please allow up to 5 business days for your order to be processed and shipped. We understand the importance of timely delivery and are working diligently to get your items to you as soon as possible.

Estimated Delivery Time: Once your order is on its way, the estimated delivery time will vary based on the location. Keep an eye on your email for shipping confirmation and tracking information to stay updated on your package's journey.

Returns:

Returns: We do not accept returns unless there is a clear issue with the item. If you believe there is a problem with your order, we kindly ask that you contact us within 3 days of receiving it.

Each piece is worked by hand, therefore it may contain imperfections and particularities that make the piece unique/unrepeatable. We appreciate your understanding.

Your satisfaction is our priority, and we appreciate your cooperation with our Return Policy. If you have any questions or concerns, please don't hesitate to reach out to our customer support team.

essatial.info@gmail.com